FREQUENTLY ASKED QUESTIONS

Our factory operates 7 days a week, Monday to Sunday. 
Our offices are open 9 AM to 6 PM.

Our standard turnaround time for normal laundry services is 24 hours, ensuring thorough cleaning.  
For urgent needs, we offer an express service with a turnaround time of 4 hours to accommodate faster delivery without compromising quality

We offer services in bulk laundry, guest laundry and linen leasing.
For more detailed information on each service, please check out our services page.

We do offer simple alteration service for garments such as fixing buttons, zippers, etc. and mending tears. 

Bulk laundry is a contracted laundry and dry-cleaning service tailored for the hospitality sector, handling large volumes of linen to ensure clean, fresh, and professionally cared-for textiles.

Guest Laundry is our laundry, dry-cleaning, and pressing service for hotel and lodging guests, providing convenient and professional care for their personal garments during their stay. It is also available in standard and express services.

Linen leasing is a comprehensive service where we help establishments source, wash, and store linen and uniforms, ensuring a consistent supply of clean, high-quality textiles without the hassle of managing inventory.

Dry-cleaning is a cleaning process using no water, only utilizing liquid solvents in a specialized machine, making it more suitable for garments too delicate for traditional washing.

For Guest Laundry: dresses, trousers, suits, soft toys, wedding gowns, leather items

For Bulk Laundry: Linen, F&B, and uniform 

We mainly do laundry services for the hospitality sector (i.e. hotels, hospitals, F&B), and other establishments that require bulk laundry service.

Please ensure you check all items upon receipt thoroughly. Should there be any issues, do let our customer service staff know via their respective contact information or call us at 6256 1111.